Am I notified if I have overdue items?

The library can now email a pre-overdue notice to you if you have registered your email address with the library. This will be sent out 2 days prior to the due date of items.

We would also like to remind patrons that this is a courtesy service. If patrons do not receive the notice, due to error on our part or theirs, patrons are still responsible to turn in their items on the date they were told when they checked those items out, or there will be fines assessed to the account.

We will send you an overdue notice on days 7, 14, and 30  after your items are due back at the library. You will receive a final mailed notice to the address on file when your items are 30 days overdue. Any library cards which have more than $50 in overdue or damaged items fines will be sent to our collections agency.

You are always welcome to call to find out when your items are due or access your account online through our website.

Show All Answers

1. I want to get a card here, but I live just outside of the city limits. I guess technically I live in Eagle Mountain or Lehi, why do I need to pay for a non-resident card?
2. Why do I have to register for a program?
3. Do you have a meeting room?
4. Do you have a study room?
5. Do I need a card to check out books?
6. How do I obtain a library card?
7. Can I access my account online?
8. How do I add someone else to my card?
9. Why am I being charged for a lost or damaged book?
10. How many books can I check out?
11. How long can I keep the items?
12. Can I renew my stuff?
13. Is there an app for that?
14. I've forgotten my PIN. Can I reset my PIN?
15. How much will I have to pay if my items are returned late?
16. If I find a ripped or loose page in a book I checked out, can I just tape it?
17. Can I access the Internet at the library?
18. Can I print?
19. If you don’t have a book I need, what can I do?
20. Do you have any eBooks?
21. Can I use my debit / credit card to pay my fines and fees?
22. Do you have an outside / after hours book drop?
23. Am I notified if I have overdue items?
24. What if I am not receiving emails from the library and I have given them my email address?
25. Do you accept donations?
26. Do you offer proctoring services?
27. Can I get a non-resident card?
28. Is the library a member of the North Utah County Library Cooperative?
29. Can someone else use my account?
30. How can I help?
31. Who are the Friends of the Library?