Water Forgiveness Programs

**As of August 15, 2022, residents MUST have an active My Water Use Customer Portal account and be signed up for Alerts to qualify for the Water Forgiveness Program.**

Culinary Water Forgiveness Program

Qualifying for the Program

Residential customers may apply for both the culinary and secondary water forgiveness program. Commercial, institutional, industrial, or other non-residential customers are only eligible for the culinary water forgiveness program. Customer’s must be current on their City utility bill (with the exception of the month for which you are applying for forgiveness) to be considered for this program. For more information on who is eligible to apply and how to apply, view the Culinary Water Forgiveness Program (PDF) document.

Pressurized Irrigation Water Forgiveness Program

Qualifying for the Program

Residential customers may apply for the water forgiveness program. Commercial, institutional, industrial, or other non-residential customers are not eligible for this program. 

Customer’s must be current on their City utility bill (with the exception of the month for which you are applying for an exemption) to be considered for this program. For more information on who is eligible to apply and how to apply, view the Pressurized Irrigation Water Forgiveness Program (PDF) information document.